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Pain Management Technologies From: ARS-UP To: ARS-UW - Aqua Relief/Arctic Ice Water Circulating Universal Pad, U-shape, Strap Neoprene Joint

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ARS-UPAqua Relief/Arctic Ice Water Circulating Universal Pad, U-shape, w strap10"x12" w/36"Each
ARS-UWAqua Relief/Arctic Ice Neoprene Universal Joint Compression Wrap for Universal PadEach
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Aqua Relief/Arctic Ice Water Circulating Universal Pad, U-shape, 10"x12" w/36" strap
More Information
Manufacturer Pain Management Technologies
Brand Pain Management Technologies
Categories Aqua Relief System, Cold Therapy, Compression Therapy, Compression Wrap, Joint Pain, Muscle Pain, Condition, Diabetic Neuropathy
Require Prescription? No
Store Diabetics Treatment|Lay Off Pain|Stomabags
Score: 4.2 from 1 - 5
50 Review
Tim Review from
April 6, 2021
The Ossur Cold Rush worked well during my surgery recovery and significantly reduced my need for pain medication. However, the device does not store or last long. I followed the directions for storage following the first usage. When I tried to reuse my Cold Rush after a second surgery just two years later, it no longer functioned. But, based on my experience, I bought a second one anyway. I asked Ossur customer support if there was anything I could do to improve chances of a future use and was simply referred back to the same instructions I used the first time. Bottom line: it works very well.
Jen G. Review from
March 12, 2021
Ossur Universal Pad
I am actually quite disappointed with the universal pad for the Ossur cold rush system. I purchased it this time thinking it would be better for treating multiple areas on the body because pf it's 'universal' design and name. It is quite difficult to get it to fit comfortably as well as work efficiently and wish I would have just purchased a 'left hip pad' instead as I know the 'right hip pad' worked so much better than the universal option. The Ossur unit itself ... I love and would not be without! It is awesome for speeding recovery from major surgery as my last experience with it proved.
Theodore Review from
August 31, 2021
Great product on my replacement pad. Unfortunately I had to replace a pad that was less than a year old. Same manufacturer ?I had right shoulder surgery in February 2021 and after a couple of months boxed and stored equipment. I had a second shoulder surgery on the left and found the pad leaking water. Replaced at 6 - 7 months.
alison Review from
August 14, 2020
Pad is leakinng
We bought this machine for my son's hip surgery. He used it for a couple of weeks--worked great. Brought the machine out three months later for his second hip surgery, and within minutes, he found that the pad was leaking water. Called Ossur. They do not stand behind their products. The pad has a 30 day warranty which suggests that this is something that isn't supposed to last, I guess. The pad costs 50 dollars. This is very disappointing.
Pauline H. Review from
August 13, 2020
Site only allows 5 stars for reviews . Nothing lower. How is that for wanting ho
On line chat is useless. Asked three times for pictures of and measurements for two pads and was never given exact pictures or exact measurements of either pad. In 30 minutes my husband found another site which accommodated our needs. In 12 hours I had no answers from this site. This allowing only 5 star reviews is unacceptable . I would only give 1Star or none.!
Georgie K Review from
August 9, 2017
Uncomfortable, room for improvement
The product is as it appears on the web page. It cools but has to be at a high setting on the machine to penetrate the ACE wrap one needs to wear to protect from skin damage thus requiring frequent replenishing of the ice in the machine. Almost impossible to tolerate for a long time, especially overnight, due to the connection directly over the shin thus pulling to one side or the other and the twist of the hose from machine. The product should come with a knee wrap to fit the users knee and legs adequately to protect the skin from cold damage. The product hose should come off one side as the
Kathleen Review from
June 27, 2019
Hose leaks after only two weeks of use
In the beginning this compact machine is amazing, easy to use, water stays Very cold. After having knee surgery I used this machine daily and was very satisfied but noticed that the hose started to leak and within a day it leaked in many spots and now what good is this machine. A piece of equipment should last longer then two to three disappointing. Better products on the market that other companies stand behind their equipment. Do your research I should have.
Shawn Review from
February 22, 2020
Too lightweight to be effective
Regarding the unit it works great, ie circulates the chilled water well at different levels. My issue is how light weight the pad is attached to the heavy hose. After having shoulder surgery it was nearly impossible to use the Velcro straps to hold it in place and the heavy hoses would just pull pad off my shoulder. If using on a knee it would be fine as I could wrap it on but not for shoulders!
Cynthia Review from
August 14, 2021
I like my new pad replacement. I read on another review to use an ace bandage to hold it in place instead of the Velcro straps. This pad is staying together much better than my first one did.
joeandheidiwelch Review from
September 28, 2019
Great product
I needed a cold therapy machine for my upcoming knee replacement surgery. I did a couple of searches to find some reviews and the Ossur Cold Therapy was consistently rated as one of the best and quietest machines on many websites. Bas3 on those findings, I purchased one here on EBay and have been very impressed with it. The machine works great and highly recommend it for anyone looking for one.
Michael B. Review from
February 4, 2021
Works like a charm
I borrowed the Cold Rush appliance from a friend to provide an easy-to-use cold pad for my hip after hip replacement surgery. The borrowed appliance was old and the cold pad leaked. I bought the new pad as a replacement and it worked well, no leaks.
menard63 Review from
December 20, 2018
Works good but room for improvement
Works as expected. Negatives driving the rating include designing it so the hoses have to exit at the top of the knee, would be much easier to use in bed, etc. if the hoses exited the bottom side, or make it the same size top and bottom so it could be put on either way. Also, after using it for a couple of weeks, the velcro straps to secure it to the knee are literally destroying the fabric where they attach, to the point where it looks like it is separating from the inside layer that goes next to your body.
Kelly Review from
January 25, 2021
My first total knee replacement wouldve been unbearable without this product. I ordered a new pad to support my second knee replacement. My only complaint would be that my first knee was only 90 days ago and yet the pad had begun to leak requiring me to order a new one.
Review from
Orthotic Shop Inc
February 21, 2022
I have not used the product yet. I have to schedule my bunion and hammer toe surgery. I already had the machine from having a knee replacement and am so glad I can use it again.
Review from
December 20, 2020
I thought price a little high. My first one worked great and then I did not use it for a year. When I went to use it again it leaked terribly. Glad there were replacement parts. It has helped with the healing process.
Thom Line Review from
Orthotic Shop Inc
September 25, 2020
After two years I pulled out my ice machine filled it up and put it to work, only to find out my shoulder pad was leaking out of the felt material side. Like almost all of it.Looked on line and found Had new pads for my ice machine in about one week.Thank you,Thom Central Oregon.
Gary Review from
September 14, 2021
If you are having surgery on anything that they have a cold rush pad on, you need to get the pad for your need. It is a life saver that greatly reduces your inflammation!
David D Review from
August 15, 2019
Works very except!
The velcro straps are so strong and tangle and grab themselves. In pulling them apart to put the knee pad on the pad itself was pulled apart and then leaked. Otherwise the unit works very well. The velcro straps need improvement.
Sharon D Review from
July 14, 2020
Going for Surgery? You'll need Ossur Cold Rush.
I have used the Ossur pads in the past with different surgeries I have had. I could never have made it thru knee surgery recovery without the knee pad. Now that I am having a hip replaced, I am ready to tackle that as well with my Ossur Cold Rush Hip Pad.
CHARLES Review from
April 6, 2021
after following directions and started the machine i was mad it was not running. making sure i did everything right ... wow it was running JUST THAT QUIET and the ice lasted over 12 hours. great machine.
C w Review from
October 22, 2020
Could be easier to use!
Bought for post op right hip replacement. Not as easy to use on the hip as I would have thought. Would have been better to have hose clip on the side. Maybe Im using it wrong?
rlipeles Review from
May 8, 2019
It does a good job to reduce pain.
I bought it because my wife has problems with her knees. This device circulates cold water around the knees and makes it more comfortable for her. It works well but would be easier to use if the wrap around bands that hold it on the leg were better designed for easier use.
Shane F. Review from
December 3, 2020
Ossur Cold Rush knee Pad
This is my second pad in under a year and they both have separated (front and back). After a few months I had to replace the pad and now the second one has done the same thing. :(
Cindy22465 Review from
August 30, 2020
Love the cold Rush Pads. Best invention ever. Works easily and stays cold for almost 24 hours. Very happy person here
Nicki M. Review from
June 29, 2022
I love this cooling system. It worked so well when I had my Achilles tendon surgery, I recommended it to my son.
Gerald Review from
August 31, 2021
I haven't actually used this product yet. But ordered it for my coming up surgery on my knee as I really liked the shoulder cold pad.
Kenneth Review from
April 5, 2021
Purchased this for my wife's care after knee replacement surgery, and was the best thing I could have purchased for that. It worked really well and held up for many repeated uses.
Tristy Review from
August 20, 2021
We never received our replacement cold rush shoulder pad. Our first started leaking after using it for 2 weeks. When I called about our online ordered replacement I was told it was coming from Mexico and would take 5 days. UPS tracking stated that there was damage and that they were notifying the sender. I never received the product and I have yet to receive a refund.
Gary C Review from
December 27, 2017
Great Service
I had failed to check the pad on my Cold Rush machine prior to needing it for my daughter's knee surgery. It had a hole in it. I called, ordered the pad, and received it the next day! Couldn't have been easier. The pad is awesome Thanks!
Mary Kay G Review from
August 18, 2019
Issue Cold Rusch Review
I received it promptly. This is the first time ordering from you. This is the 2nd time I replaced it so Ihope it lasts . The last one only lasted about 6 weeks, it always gets a leak in it
Shirley Review from
September 14, 2021
I used the pad for hip replacement surgery and was pleased with the results. I have also used the one for knee in the pass
Mal Review from
January 29, 2022
Applies cold evenly, without dampness or drips
So much better than icepacks, feels & works great
Michael P. Review from
December 22, 2020
Hip pad
Very easy to use and very efficient at keeping affected area cold. Aids in healing processes reduces amount of pain medication needed
Thomas Review from
April 6, 2021
Bought this for my knee replacement surgery and it really helped me keep my pain level under control.I'm probably going to have the other one done so I'm glad that I have it.The tip I got about using the frozen small water bottles in the unit really kept it cold for a long time.Beats having to keep putting ice cubes in it over and over.
Donna G Review from
May 20, 2022
Did the trick
Used this for two weeks following my hip replacement. Worked great.
Nancy Review from
April 13, 2021
The cold rush machine was great couldn't have been without it. Had shoulder and knee surgery and it worked great for swelling and pain.
Review from
Orthotic Shop Inc
July 26, 2020
The ossur Cold Rush Pads are very effective for icing your knees after surgery. It covers all area of the knee and dispense coldness to the body to reduce swelling and/ or lowering temperature.
Gord D. Review from
February 11, 2019
Amazing unit to Assist Rehab
This cold therapy unit was paramount in speeding recovery for my injury. The best alternative to normal freezer packs or ice bags which do not work as effectively .
jpd Review from
January 24, 2022
Product will be used in a couple of weeks after hip surgery. Product tested and there was no leaks.
Elena Review from
May 14, 2020
Not great
We bought a knee pad before and it worked great. The shoulder pad is not easy to place and hold without sliding. Definitely need to improve the design of it.
glionz Review from
September 5, 2017
Unit is good quality but didn't fit knees properly
The Cold Rush machine works great but the tubing is too cumbersome to allow the pad to fit snugly w/out pulling. And the pad wasn't quite the right size to fit on the knee.
James T. Review from
October 20, 2020
Hoping this product lasts longer
Hoping this product lasts longer than the original one that I purchased,b which after only 8 uses deceleration a leak
David Review from
April 6, 2021
Great product! We absolutely love it. Works better than ice packs.
Reverend Review from
August 14, 2021
We have used these pads over the years. It is excellent for knees and shoulders.
Tim L. Review from
May 26, 2020
Satisfied customer
This was a replacement pad. We had borrowed the cold rush device from our neighbor after my wife had surgery. it worked very well.
DrTomB Review from
September 2, 2018
I just had a right side total hip replacement. A friend loaned me an Ossur Cold Rush unit but I needed the right hip pad. Perfect fit and helps me manage the pain.
Priscilla Review from
September 14, 2021
My first leaked after about 2 or 3 months and had to be replaced. Otherwise it was fine.
Rosa Review from
September 12, 2019
Not pleased with function
I used the pad 3 times, in just did not feel it was worth the trouble, or expense, i got better results from just an ice pack, so i put it back in the box and wish id never bought it. Sorry.
mittsimon2010 Review from
November 26, 2019
its a must for parents with children that play sports.
my son tore both his acl's so he needed this after each surgery. this got the swelling down and he was way ahead in his rehab.
Review from
Orthotic Shop Inc
June 29, 2020
Fast shipping from a trusted supplier with an avergae price. This beats the universal pad in terms of covering the knee and leg in all swollen areas.
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